HelixPay Revolutionizes Online Booking for Visayas’ Largest Water Parks:
Waterworld Cebu and Waterworld Iloilo

HelixPay is delighted to pour out its support to the operations of Waterworld Cebu and Waterworld Iloilo, two of the major water parks in the Philippines. Proudly presenting diverse water-based attractions like giant pools, man-made rivers and coasters that thrill families, youths and adventure seekers of all ages, the Waterworld brand has established itself as a leader in the Visayan water park industry. After recently expanding into the theme park and amusement scene in March, HelixPay announced a new partnership with Waterworld, launching their services at the Cebu branch in June and the Iloilo branch last month.

With HelixPay’s finest e-commerce services, Waterworld is able to flow into a more advanced business model. As it has been previously dependent on social media to promote offerings, collect entrance fees and manually track sales, HelixPay enabled the migration of Waterworld’s booking system to websites. This allows Waterworld to have custom digital storefronts that were provided by HelixPay.

A key advantage of the HelixPay-Waterworld collaboration is stronger customer engagement with a focus on convenience and security. Highlighting a well-developed online ticketing platform that can be accessed via mobile and desktop, the waterpark visitors can easily view various packages and book their preferred schedules at Waterworld. They can also pay for their tickets through a wide range of HelixPay’s partner banks, e-wallets like Gcash, and other authorized outlets that they can choose from.

Aside from HelixPay’s powerful ticketing solutions for Waterworld, customers can avail its value-added services through the websites as well. These include locker rentals and suite accommodation with wifi and air-conditioning. Moreover, they can reserve website-exclusive amenities like karaoke, life vests, floaters and slide mats that are free-of-charge.

Roy Salvador, Operations Manager of Waterworld Cebu praised the smoothly coordinated services that HelixPay performed to help them expand and captured the online market, “Thanks to HelixPay, we generated over Php1mn in revenue in just two months. HelixPay is a user-friendly interface that’s easy to navigate and simplifies payment processing. Their client support team is always available to address any issues or questions, with prompt resolutions. I also appreciate the detailed reporting, especially on user purchases and the waiver system.”

Waterworld is now able to smoothly handle administrative processes and customer-related transactions powered by HelixPay’s innovations. It has the capacity to facilitate digital waiver forms to help guests safely prepare for their visits beforehand. In order to make sound decisions regarding finance and marketing, it has access to real-time reporting of sales data (e.g. current revenue, top packages availed, customer demographics).

Shared plans between HelixPay and Waterworld in field of recreation show good prospects. They envision and work together towards addressing visitor needs, managing online transactions and leveraging data for success. As partners, they believe in delivering fun yet secure experiences for waterpark goers.